Customer Service


Lowest Price Guarantee
If you see the same hijab being sold for less on the internet, within the USA, HijabGirl promises to refund you the difference plus give you an additional 10% off. The Lowest-price guarantee applies to any purchase at HijabGirl.com within 30 days of the order date. Simply send HijabGirl the link to the website where the hijab is being sold for less, along with your order number and she will issue the refund and the 10% discount within 3 business days of receiving your e-mail. Please enter the details in the online contact form.

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Shipping Charges and Delivery Time
World Wide Shippping
HijabGirl now offers USD $5.95 flat-rate shipping on any size order worldwide.
Orders are normally delivered within 5 working days from the date of shipment. (Please note that the weekend break in Jordan falls on Friday & Saturday). The date of shipping is generally 1 or 2 working days after you place your order.

All orders (excluding orders from the US) may be subject to customs duties. HijabGirl is not responsible for these charges. Customers ordering from the US are exempt from this and do not have to pay customs duties.

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Return Policy
If for any reason you are dissatisfied with your order, simply return it to HijabGirl within 30 days from the order date. We cannot accept any items that have been washed, worn outside of the home, or altered, and you must return all original packaging and tags. Discarding the packaging and cutting out tags violates your right to return. In order to process your return, please enter your order details in the online contact form.

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Payment Options
HijabGirl now accepts PayPal! She also accepts Visa and MasterCard credit and debit cards and American Express and Discover credit cards. HijabGirl currently does not accept checks, money orders or wire transfers.

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Online Security
HijabGirl uses the Yahoo store platform for its store. Unlike smaller mom and pop stores, Yahoo automatically deletes your credit card information 30 days after the order date thus protecting your financial information. Yahoo uses the Internet standard encryption technology known as Secure Sockets Layer (SSL). This technology works by scrambling and encrypting all sensitive information into a highly indecipherable code. You enter into the SSL section of the store when you begin the checkout process. At this stage, you will move into the secure area of the HijabGirl store. Once you've entered, the page address (URL) will change from 'http' to 'https' and a closed lock or a key will appear at the bottom of the screen. You will remain in this secure zone for the entire checkout process ensuring that your financial information is safe with HijabGirl.

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Privacy Policy
HijabGirl takes your privacy very seriously. She respects your privacy and under no circumstances will she sell, rent, or loan personal information about you to third parties. HijabGirl does ask for your email contact address to inform you of her latest offers and promotions. You will have the opportunity to opt out of this membership list if you so desire both at the time of purchasing your order and at any stage in the future by simply replying to any of her emails stating that you wish to unsubscribe from her membership list.

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COUNTRY SELECTED: USA | UK
          
Flat rate shipping $5.95 for any size order within the USA